Education
Ngee Ann Polytechnic
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NP Ambassador's Training and Bonding Camp 2024
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NP Ambassador's Investiture 2024
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NP Peer Helpers Freshmen Orientation Camp 2024
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AY2025 Director's List
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Cumulative GPA: 3.59
2024-Present
Polytechnic
Pasir Ris Secondary School
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2022 & 2023 Chinese Language Award
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2020 National Youth Achievement Award
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2021 Cert of Achievement - JA Be Entrepreneurial
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2022 Cert of Achievement - Film Production Module
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2023 Certificate of Completion - Entrepreneurship First Steps for EAE
2018-2023
Secondary School
Work Experiences
2026 - Present
Part Time
IQ & EQ Education
Chinese Teacher/ Tutor
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Conduct Mandarin lessons for primary and secondary school students
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Designed interactive and level-appropriate lesson plans
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Strengthened my students’ language foundation across all disciplines
Feb 2025 - Jan 2026
Part Time
Tutelage Learning Centre Chinese Teacher
As a Chinese teacher at Tutelage Learning Centre, I conducted weekly Mandarin lessons for Primary 3, 4, and 6 students, aiming to strengthen their language foundation across writing, pronunciation, and vocabulary. I designed interactive, level-appropriate lesson plans, tailored to each student’s ability and pace, and used contextual examples to reinforce new vocabulary. I also guided students through exam preparation, incorporating revision techniques and confidence-building strategies to reduce anxiety. As a result, students demonstrated notable improvement in both spoken and written Mandarin, with many gaining greater confidence and applying their vocabulary in practical, real-life contexts.
2025 - 2026
Part Time
On Running
Retail Sales Associate
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Provided personalised product recommendations for apparel and footwear
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Supported daily retail operations including visual merchandising
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Recognised for strong performance and was offered a full-time contract
Universal Traveller
& Axion De Beaute
Promoter
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Promoted personalised products & apparel to customers
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Assisted in visual merchandising to promote aesthetic appeal to a wider audience
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Engaged customers and provided support to increase sales conversion
2025
Part Time
Feb 2025 - Apr 2025
Part Time
Chok Dee Thai
Assistant Restaurant Manager
As an Assistant Restaurant Manager at Chok Dee Thai, I supported both front- and back-of-house operations in a fast-paced dining environment. I took and served dine-in and takeaway orders, processed payments via cash, cards, mobile apps, and vouchers, and maintained a clean and orderly dining space. I also plated Thai desserts to brand standards and ensured food was packed hygienically for delivery. During peak periods, I rotated between roles, including cashier and kitchen runner to reduce delays and keep service flowing. By engaging guests courteously and resolving issues promptly, I helped maintain high customer satisfaction, minimized order errors, and received positive feedback from both customers and supervisors.
Nov 2023 - Dec 2024
Part Time
Raffles Hotels & Resorts Retail Sales Associate
As a Retail Sales Associate at Raffles Hotels & Resorts, I provided tailored service to both local and international customers in a luxury boutique setting. During festive seasons, I packed premium gift hampers that met brand presentation standards. I also supported hotel guests by facilitating in-room charges, processing hotel-issued vouchers, and coordinating deliveries to the butler room upon request. Alongside assisting with product recommendations and GST refund claims, I handled diverse payment methods via the POS system and ensured accurate end-of-day reconciliation. I maintained neat, elegant product displays, conducted regular stock counts, and upheld the boutique’s high service and brand standards,contributing to strong customer satisfaction and smooth store operations.
Oct 2022 - Dec 2022
Part-Time
Lacoste
Retail Sales Associate
As a Retail Sales Associate at Lacoste, I managed front-line service and store operations independently during peak weekends and festive periods. I assisted both local and overseas customers by recommending products, handling GST refund claims, and processing payments accurately through the POS system. In the absence of managers, I ran the store solo overseeing sales, customer service, and end-of-day cash reconciliation. I also maintained clean, well-organized displays and supported stock counts to ensure accurate inventory. These efforts helped the store exceed daily sales targets and earned customer praise for reliable service, adaptability, and attention to detail.
Bgain Thong Thai Meatball
Assistant Restaurant Manager
As an Assistant Restaurant Manager at Bgain Thong Thai Meatball in a high-traffic food court, I handled multiple roles across front- and back-of-house during peak meal times. Tasked with ensuring fast, accurate service and smooth operations, I took orders, processed various payment modes, and balanced the till with zero cash discrepancies. I also prepped ingredients and restocked supplies to support the kitchen and minimize service delays. By staying composed under pressure and managing time efficiently, I helped reduce wait times and earned consistent customer compliments for speed, accuracy, and service quality.
Oct 2021 - Dec 2021
Part Time
Dec 2020 - Jan 2021
Part-Time
Yes Natural Group
Warehouse Associate
During the Chinese New Year peak season, I worked at Yes Natural Group’s high-output vegetarian food factory, helping to fulfill over 10,000 orders under tight deadlines. I supported the entire production line, from food prep and individual gift-wrapping to lifting heavy stock and maintaining strict hygiene standards. Despite the chaotic and physically demanding environment, I stayed on pace through time management and coordinated effectively with teammates, using Hokkien to communicate with veteran workers. All orders were delivered on time with zero safety or quality issues, demonstrating my ability to thrive under pressure and contribute to seamless, high-volume operations.
